Key Features
8 Hrs of High Quality e-Learning content
10 Chapter-End Quizzes
Downloadable eBook
2 ITIL Intermediate PPO Sample Test Papers
Highest Passrate
30 PDUs offered
Courseware Approved by APMG, CSME
Course Completion Certificate
ITIL® Intermediate PPO Exam Fee Included
What is this course about?
The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.
The purpose of this training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL® process and role areas:
- Capacity management
- Availability management
- IT service continuity management (ITSCM)
- Information security management
- Demand management
