Key Features
10.5 Hrs of High Quality e-Learning Content
10 Chapter-end Quizzes
Downloadable eBook
Collection of 47 six sigma tools for hands-on practice
Highest Passrate
30 PDUs offered
Courseware Approved by APMG, CSME, TUV SUD
Course Completion Certificate
ITIL® Intermediate OSA Exam Fee Included
What is this course about?
ITIL® Intermediate Operational Support and Analysis (OSA) module is an ITIL® qualification focused on planning, implementation and optimization of OSA processes. The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a freestanding qualification but is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.
Djagora’s ITIL® Intermediate OSA Certification Training enhances ones’ skills to apply core practices to support the service management lifecycle in real-time. The OSA module is one of the key ITIL® Service Capability modules and allows participants to enhance their ITIL® knowledge and skills enabling them to execute and implement specific ITIL® processes effectively.
Simplilearn offers ITIL® Intermediate OSA certification training that allows candidate’s to prepare for the ITIL® OSA exam in the comfort of their own place and/or in a Classroom learning environment.